Managing your account, profile, and email preferences

• How do I set up my profile?

  The best time to set up your profile is after you create a club or when you join a club. After creating or joining a club, you will be prompted to make an account with an email and password. Now you’re in! To add more details to your profile, like a photo or address, go to the bottom of the navigation bar (on the app) or the top left corner (on the website). By clicking “edit profile”, you can change your personal information, as well as your privacy settings with each of your book clubs. Underneath the edit profile there is an email settings option. It is here you can change the email notifications to fit your preference. Once you change the details of your profile, make sure to save them! At the top of the profile, you will see your name and avatar. If you click the camera button you can change your profile picture to an image selected from your personal device.

• Why aren't I receiving emails from Bookclubs?

  Check your email settings via your profile. Make sure the boxes that are checked represent the type of communication you want. If the email settings look correct and you still are not receiving the emails, then it could be that a past email was marked as spam. We take spam complaints very seriously and immediately unsubscribe anyone who flags our emails as spam from all future Bookclubs correspondence. The best way to avoid this is to not mark our messages as spam :). If you feel you're getting too many emails from Bookclubs, manage your email settings under your profile. If you aren't receiving emails and you should be, please email us at help@bookclubs.com and we'll look into resolving the problem.

• How do I unsubscribe from emails from Bookclubs?

  You can adjust your email settings at any time at https://bookclubs.com/profile/email-settings or under "Email Settings" in your profile on the app. You can select which newsletters you want to receive, as well as which types of of club notifications.

• How can I change my name on Bookclubs?

  To edit your name, click the little pencil icon next to your name and enter your name on the "My Profile" section of the website.

• How do I update my privacy settings?

  The default for public clubs which are listed on the Join a Book Club page is to not share any contact information outside of your name with other members. You can adjust your settings at any time, for any club you're a part of, by going to your Profile and making edits to the "Privacy Settings" section. You can choose whether to share your contact information (your email address, and if you have entered them, your address and phone number) with the other members of your club or with the admin(s). You can also choose whether to share your profile with club members - choosing yes will allow them to see your personal bookshelves (favorite books, books you've read, books you want to read) by clicking through to your profile from the club Members tab.

• How do I reset my Bookclubs password?

  You can change your password at https://bookclubs.com/profile/change-password.  If you don't know your current password, you can request a password reset at https://bookclubs.com/forgot-password.  If you are not receiving your password reset email, please check your spam folder.  If it is not there, it's possible that you have previously marked an email from us as spam.  Please contact us using the form at the bottom of this page. 

• How do I delete my Bookclubs account?

  To delete your account, on the website go to https://bookclubs.com/profile/settings and then click "Delete My Account" in the left hand menu bar.  Similarly, on the app, go to your Profile, and then click on "Delete My Account."  Your account will immediately be deactivated, and will be fully deleted from our servers after 30 days (this allows us to reactivate accounts that have been deleted in error).