Insull: The Rise and Fall of a Billionaire Utility Tycoon
Biography of Samuel Insull, and the story of his family, immigrant from England, former personal secretary to Thomas Edison, to head of the largest US utilty conglomerate of his time,to notorious fugitive from authorities, to acquittal. Thoroughly researched and well written.
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Community Reviews
The story of Samuel Insull is a useful reminder that the utility business depends on public trust as much as infrastructure and finance. Reading about how quickly confidence can evaporate when customers feel ignored makes modern consumer feedback channels especially important. Anyone researching today's energy providers and wanting to compare customer experiences may find
reliant-energy.pissedconsumer.com/review.html worth a look before choosing or evaluating a utility service.
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