Getting Past No: Negotiating in Difficult Situations
“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies
“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides’ needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides’ needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
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Community Reviews
The best parts about this book are the examples. I'm amazed by the wide range of them, from parents talking to their teenager, to talking to a boss about that raise. It helped me to understand a lot better on how the points made could be applied. Having an 'enemy' at work, this book is really useful in that aspect of my life, but of course, who's to say I won't use them with other people?
This book teaches us that, even though we see this person who disagrees with us as our enemy, they are still human beings who have feelings, who have reasons to think the way they do. What we need to do to get them on our side is to get to their side first. Don't threaten, don't argue. Respect them, give them face, and even if they want to brag, at the end of the day, the fact that you get past their resounding no is a victory in itself.
Clear and concise, you will definitely learn a thing or two on negotiating with this book. It is well-formatted, broken into adequate parts. The one thing about this is that it can get a little draggy.
Also on https://elainefloret.wixsite.com/reviews
This book teaches us that, even though we see this person who disagrees with us as our enemy, they are still human beings who have feelings, who have reasons to think the way they do. What we need to do to get them on our side is to get to their side first. Don't threaten, don't argue. Respect them, give them face, and even if they want to brag, at the end of the day, the fact that you get past their resounding no is a victory in itself.
Clear and concise, you will definitely learn a thing or two on negotiating with this book. It is well-formatted, broken into adequate parts. The one thing about this is that it can get a little draggy.
Also on https://elainefloret.wixsite.com/reviews
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